400 Skokie Blvd Ste 105 Northbrook Il 60062 Review
Endurance Warranty
EMPOWERING Confidence FOR THE ROAD Ahead™
Overview
Of all the extended car warranty providers nosotros've reviewed, Endurance is the best choice for auto protection plans. Endurance is the straight administrator of their extended auto warranties – which means they sell directly to you, the consumer. Because of this, Endurance provides more than affordable options without the use of a center man like an car dealer or reseller. Likewise, as the direct administrator, that means yous will work with the same visitor to purchase your warranty and file claims. For xv years, Endurance has been the #1 trusted expert in vehicle protection – providing plans tailored to your needs and budget, such as affordable options for loftier mileage and older vehicles. With an Endurance extended warranty, you gain peace of mind by knowing you're protected with the almost comprehensive packages in the market.
Company Accolades
Company FACTS
Sales Office:
225 W Randolph St. Suite 1800, Chicago, IL 60606
Headquarter Location:
400 Skokie Blvd. Suite 105
Northbrook, IL 60062
KEY FEATURES
- Directly Administrator of Claims
- Unlimited Miles for Vehicles Under 20 Years Old
- Program Including Maintenance
- 1-Year FREE Endurance Elite Benefits
BENEFITS
- Long-term payment plans up to 36 months
- 24/7 roadside assistance
- Plans are transferable if you sell your motorcar
- Machine Abet squad of mechanics
- $two,000+ in added benefits from Endurance Elite
DOWNFALLS
- Agents are very persistent until you sign upwards
- App is confusing and hard to navigate
Skilful Review
Endurance has been a big player in the extended warranty game for quite some fourth dimension, and it shows. We've seen a lot of Endurance Warranty reviews online, but wanted to check on our own. From the first call through to purchasing and the claims process, every employee we talked to was able to answer just most any question we could throw at them. And, on the rare occasion that they couldn't, they immediately connected the states with someone who could. Since Endurance is their own administrator, everyone has to know their stuff inside and out. After all, they're the ones processing the claims. Being an administrator also means they have a fleck more flexibility than a lot of their competitors: Endurance has a variety of plans to cull from, covering just about every vehicle and budget. In fact, the sales squad was willing and able to accommodate our monthly upkeep by letting the states spread payments over 12, 24, or even 36 months.
No matter which plans y'all cull, if you go with Endurance, every plan comes with a free year of Endurance Elite. None of the other competitors in this field are offering anything like Endurance Elite correct now, and it's ane of the reasons that nosotros've ranked Endurance Warranty so loftier. The total value of a year of the Elite program is at least $2,000. That means, bang for your buck-wise, Endurance outclasses comparable services by a long shot.
Here are all of the perks of the Elite program, cleaved downwardly:
- Key Fob Replacement: They'll replace lost and broken key fobs up to a maximum value of $500.
- Tire Repair and Replacement: Elite members go up to two tires per year repaired or, if necessary, replaced, with an private value per tire up to $125 ($250 total). Worth noting, however, that this only applies to tires damaged by route hazards.
- Personal Concierge: Endurance Elite includes a 24/7 Personal Concierge service, which is life, man assistance with anything related to your Endurance policy, whether you lot're having an emergency or just need help booking a rental motorcar. (They even give directions, which could exist handy if yous observe yourself somewhere with just a bar or two of cell service and no Internet connexion.)
- Roadside assist: This is a large one since it's something a lot of united states pay for separately. Endurance Elite includes 24/7 roadside help in the case of a breakup. And, again, a year of Elite is included free with any extended warranty programme.
- Gift Cards: Interestingly enough, Elite membership – including the free membership offered with your first year – includes $250 in gift cards and vouchers, plus additional coupons. And not only at motorcar-related merchants. These 'Member Rewards' include bodily dollars towards groceries, online shopping, and travel.
- Repair Financing: If you have a trouble that isn't covered past your plan, Endurance Aristocracy will aid you take out a loan to cover the cost and break it upwardly over monthly installments, up to $5,000. The thought is that, even when you take an issue they don't cover, they notwithstanding don't want yous to be left totally loftier and dry.
- Identity Theft Protection: This is kind of a funny one. It doesn't really take much to exercise with your car, just it'due south still a very handy feature. Endurance Elite also comes with identity protection to help you restore your credit and get reimbursed up to $25,000 in the case of identity theft. They accept a team of Fraud Specialists on paw to help you in case you have your identity stolen. Neato.
- Endurance Protect App: Last one! The app is meant to exist an easy mode to rail your benefits and rewards, connect with customer service, and request roadside assistance. That said, on farther inspection, nosotros institute it to exist less than intuitive. But we'll become to that after.
All of this is to say, the Elite membership was what tipped Endurance over the border for our acme choice. We loved these extra benefits considering they eliminate the need to pay for extra services like AAA to protect you lot during a breakdown, and they just provide so much additional value. In the long run, pretty much every company we tested offered roughly comparable coverage with prices largely equal to or college than Endurance, only no i else had anything even close to Endurance Elite when it comes to added benefit and value. For the states, Endurance goes in a higher place and beyond merely a solid extended car warranty, while also beingness high quality and affordable pick just for your warranty needs. Comparable prices, but with way better benefits – what's non to like?
The claims process was simple enough to figure out. But, what we really loved nearly their claims department (non a sentence we always idea we'd say) was their hands attainable customer service and, in detail, the "Auto Advocate Team." Essentially, Endurance has a team of ex-mechanics on staff, and that squad speaks directly to the mechanic working on your vehicle when y'all go into a store with a problem. This is a nifty nugget if yous're the type of person that tends to get taken advantage of in a shop or merely doesn't know likewise much nigh the ins and outs of cars. They can assess what'southward actually necessary and they know near standard pricing, and then they can help make sure you don't pay more than you should or for add-ons you lot don't need. Plus, Endurance is one of the companies that pay the mechanic straight rather than having you lot pay out of pocket then reimbursing you, which is a huge plus when information technology comes to claims.
OVERALL IMPRESSION
Overall, Endurance is definitely 1 of our front end runners – probably our number one option overall. They accept extensive coverage options for a wide diversity of budgets, and Endurance Aristocracy is a huge benefit you lot won't find anywhere else. Yous tin also find a lot of great Endurance Warranty reviews. The sales associates are responsive, we loved the Machine Abet Team, and the claims procedure is as pain-gratuitous as you are going to become – though not totally pain-costless. (It'due south still a cousin of the insurance industry, after all.)
Initial Call
We filled out a form online and received an email pretty much immediately saying that someone would requite us a call. Within 30 minutes, we were contacted by an Endurance sales agent. The first phone call was with a representative named Nayob, and information technology was clear from the get-go that she knew her stuff. She was even familiar with the typical bug associated with the vehicle we chose to employ for this review. (For the tape, we used a 2013 four-door BMW 328xi with 45,000 miles on it for the purposes of this review.) Nayob was kind and informative, answered our questions easily and immediately, and didn't give the states a difficult sell at all. When we asked for fourth dimension to think about information technology, she was agreement and gave u.s.a. her direct line to call. No wonder they have bang-up Endurance Warranty reviews.
Nosotros did receive a few emails from Endurance between our get-go call and moving forward with the purchase, but we didn't find them to be excessive. The follow-upwardly emails were all informative, focusing on the benefits of their plans and of Elite membership, nonetheless nothing as well pushy.
What customers are maxim about Endurance Warranty
See what other people call back nearly this warranty service
July 2021
Edward from
Blairsden, CA
Baronial 2021
Jerry from
Garner, NC
January 2021
Robert from
Greenfield, WI
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Source: https://extendedautowarranty.com/review/endurance-warranty/
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